Order Cancellation Policy
At boardgm.com, we aim to provide a smooth and stress-free shopping experience. If you need to cancel your order, please review the details of our cancellation policy below.
Cancellation Window
- Before Processing:
You may cancel your order within 1 hour of placing it at no cost. To request a cancellation, contact our support team immediately with your order number. - After Processing:
If your order has already been processed or shipped, we’re unable to cancel it. However, you can still return the item by following our Returns & Refund Policy.
How to Cancel an Order
- Contact Us Promptly
Email us at contact@boardgm.com with your order number and request to cancel. - Receive Confirmation
If your cancellation is successful, we’ll send you a confirmation email. If the order has already shipped, you’ll need to initiate a return instead.
Order Modifications
Need to update your shipping address or payment method?
Please reach out as soon as possible. We’ll do our best to make changes if your order hasn’t entered processing yet.
Issues or Concerns?
If you run into any problems while canceling your order or have further questions, our friendly support team is here to help. Email us at contact@boardgm.com, and we’ll respond promptly.
Thank you for shopping at boardgm.com. Your satisfaction is our top priority!